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Contact Us

At NCAA Store Online, we are committed to providing the best shopping experience for every sports fan. Whether you have a question about our doormats, need help tracking your order, or want to discuss a bulk request, our dedicated support team is ready to assist you.

How Can We Help You Today?

To ensure your inquiry is handled efficiently, we recommend contacting us via our primary support email. This allows us to maintain a detailed record of your request and provide you with the most accurate information.

  • Primary Support Email: [email protected]
  • Response Time: We typically respond to all inquiries within 24–48 hours during business days.

Business Information

NCAA Store Online is owned and operated by DoorMat, LLC, a registered business entity in the United States.

Note to our Valued Customers: Please be advised that our Watkinsville location serves as our administrative office only. We operate as an online-only store and do not have a physical showroom or retail storefront for walk-in customers. This allows us to focus 100% on crafting and shipping your custom orders directly to your door.

Order Support & Returns

  • Tracking Your Order: Once your order is shipped, a tracking number is automatically sent to your email. You can use our Track Order page for real-time updates.
  • Returns & Replacements: If you receive a damaged or incorrect item, please do not send the item back to our GA address without prior authorization. Instead, email us at [email protected] with your order number and photos of the issue. We will handle the resolution process from there.

Send Us a Message

If you prefer, you can fill out the form below, and our team will get back to you via email:

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